Privacy policy

Safe Harbour Informatics – Privacy Policy

Effective Date: October 1, 2025

Safe Harbour Informatics (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website www.shi.co (the “Site”) or our services.

1. Information We Collect

a. Information You Provide to Us

  • Contact details (name, email, phone number, business name).
  • Information submitted through forms, subscriptions, or event registrations.
  • Payment details (if applicable).

b. Information We Collect Automatically

  • IP address, browser type, and device information.
  • Site usage data (pages visited, time spent).
  • Cookies and similar technologies.

c. Information from Third Parties

  • Business contact details from partners, public sources, or referrals.
  • Information collected to provide our AI, cybersecurity, and IT services.

2. How We Use Your Information

  • Provide, operate, and improve our services.
  • Respond to inquiries, support requests, or consultation bookings.
  • Send newsletters, educational content, and service updates (you may opt out anytime).
  • Conduct analytics and improve website performance.
  • Comply with legal obligations and enforce our Terms of Service.

3. How We Share Information

We do not sell personal data. We may share information with:

  • Service providers who assist with hosting, email, analytics, or payment processing.
  • Business partners when delivering joint services (with your knowledge).
  • Legal authorities if required by law or to protect rights and security.

4. Data Security

We use industry-standard security measures to protect your information, including encryption, firewalls, and secure access protocols. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain your information only as long as necessary for the purposes outlined in this Policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for certain processing.
  • Request data portability.
  • Opt out of marketing communications.

To exercise your rights, contact us at info@shi.co.

7. Cookies & Tracking

Our Site uses cookies to enhance user experience, analyze traffic, and deliver relevant content. You can adjust cookie preferences in your browser settings.

8. International Data Transfers

If you access our Site outside of Canada, your data may be transferred and processed in other countries where our service providers operate. We ensure safeguards are in place to protect your data.

9. Children’s Privacy

Our Site and services are not directed at children under 16. We do not knowingly collect information from minors.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date. Continued use of the Site indicates acceptance of the revised Policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:
info@shi.co

Safe Harbour Informatics